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Author Archive for: ‘olalah’

Marketing and Sales: Can’t We All Just Get Along?

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Sales and marketing teams, left to their own devices, do not speak the same language. They think they do, but they don’t. Sales teams speak the language of prospects, appointments, commitments, and closed deals. Marketing teams speak the language of exposure, brand awareness, impressions, and reach. Language conditions the way people think, act, and make decisions. It shapes the way …

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Are You Selling Collaboratively?

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Too often, our enthusiasm to simply close the sale clouds our perspective. Not only are we leaving money on the proverbial table, but we are leaving something far more important on it. Opportunity! When we sell collaboratively, we roll up our sleeves and get a little dirt under our finger nails. We ask both the finite and the broad –sweeping …

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Branding In The Blended Workplace

We are moving toward a part-time, short-term, outsourced, telecommuting, job-sharing, telepresence, IMing, text you later workforce. How in the world are marketers going to reinforce brand sentiment when the very people representing the brand are spread out from anywhere in the world? And just what are the implications for the companies behind the brands?

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The Death of John Doe

Segmentation based solely on demographics is harder than it used to be, and it’s not about to get any easier. There are a number of reasons for this, including the cultural shift away from “we” thinking toward “me” thinking that has driven the trend toward hyper-personalized products. However, there is a far simpler reason . . . the proverbial John …

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Are You Treating Millennials Like Baby Boomers?

Every marketer knows the drill. People born in different eras have different values. You may think that you already took generational demographics into account when creating your marketing plan. You used Facebook and Twitter. You created YouTube ads and made sure they were less than 30 seconds long. You used 50% post-consumer recycled packaging materials. You made sure to use …

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QR Codes . . . Brilliant? Or Bust?

Quick Response (QR) codes make a lot of sense for the right marketing campaign, as they make it possible to bridge the end user’s offline experience to the offline experience. However, there’s a hitch. According to a recent survey, an estimated 64% of consumers do not understand the purpose of QR codes. Is that a problem?

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What Marketing Could Learn From Sales

To some, the line between sales and marketing is a bit blurry. Oftentimes business owners miss the mark when it comes to drawing the distinction between marketing and sales simply because they are using textbook tactics instead of real world strategies. While the definition of “sales” is more succinct, the definition of marketing is a mouthful according to the American …

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Groupon: The Daily Deals Dilemma

Groupon, like Living Social and other “daily deals” businesses, has built a revenue stream through deep discounting. Vendors typically offer 50% discounts to drive fast revenue. The model is simple: sign up for an e-mail list and get announcements when businesses in your city offer great deals. Groupon promises no risk and guaranteed customers, an enticing proposition for small businesses …

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The Media Owes You Nothing

Like it or not, nothing boosts business like a little publicity. Despite the swirl of information about how social media has changed business, social media doesn’t seem to quell the need for good old fashion publicity. Many of my clients understand that submitting a concept to the media does not mean it will be picked up. But every once in …

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What’s Your Reputation Worth?

For several years, we were “that” house in the neighborhood. “That” house is the house where neighborhood kids congregate on the porch. Kids you don’t know show up bumped, bruised and bleeding looking for a kind word and a first aid kit. “That” house is the house where neighbors show up with dog on lease, key in hand, a feeding …

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